What does it feel like to be looked after?
In a luxury boutique, the frame is only part of it. It is the person who knows it. A fitting that is never rushed. A thoughtful eye on which shape is truly you. Care long after you leave.
We filmed a short walk-through of our Sandton showroom to show you what that looks like. This is the written version, for anyone who wants to know what to expect before they walk in.
A quiet room full of frames
Our showroom is on the 12th floor of Sandton City Office Towers, on Rivonia Road. It is not a busy shop floor. It is a room designed to slow you down, with frames from houses such as Tom Ford, Loewe, Celine, Saint Laurent and Bvlgari laid out so you can take them in at your own pace.
Take your time. That is the whole idea.
What looking after you means
Looking after a client is made of small things, and each one matters.
- Someone who knows the frames. Every house cuts and finishes its frames differently. Someone who handles them every day can tell you why a particular shape sits the way it does, and what it says.
- A fitting that is never rushed. Trying on a frame is not the same as choosing one. The first minute tells you how it looks. The tenth tells you whether it is yours.
- A thoughtful eye on shape. Your face, your hair, the way you dress and the way you live all change which frame is truly you. An honest opinion is part of the service, including when a shape does not suit you.
- Care long after you leave. A good purchase is the start of a relationship, not the end of a transaction.
How to prepare for your fitting
You do not need to arrive with an answer. A few thoughts beforehand help us help you.
- Think about where you will wear them. Boardroom, beach, long drives, travel, evenings out. The setting shapes the frame.
- Remember what you have loved before. A pair you wore until they fell apart, or one you never reached for, tells us a great deal.
- Decide whether it is for you or for someone else. If it is a gift, tell us about the person: what they wear, how they move through a day, what they would never be caught in.
- Set aside an unhurried hour. A good fitting should never feel squeezed between two other appointments.
Why choosing in person still matters
Online, you can compare colours and read about the houses. In person, you can see how the light moves across an acetate, feel the weight of a metal frame, and watch how a shape changes when you turn your head. For a piece you will wear every day for years, that difference is worth an afternoon.
Visiting us
We are open Monday to Friday, with Saturday fittings strictly by appointment. If you would like a private fitting before the festive season fills up, message us on WhatsApp and we will find you a time.
What is the best way a shop has ever made you feel looked after? We would like to make ours the answer.
Frequently asked questions
Do I need an appointment to visit the Freckle Eyewear showroom?
Our showroom is open Monday to Friday, 09h00 to 17h00, and we recommend booking so we can give you our full attention. Saturday hours, 09h00 to 15h00, are strictly by appointment. To book, call or send a WhatsApp message on 064 889 2142.
Where is the showroom?
We are at Sandton City Office Towers, 12th Floor, Rivonia Rd, Sandhurst, Sandton 2196.
How long should I allow for a private fitting?
There is no fixed time, and that is the point. We suggest setting aside an unhurried hour so you can try several shapes, compare them properly and decide without pressure.
Can I book a fitting as a gift?
Yes. A fitting where someone chooses their own frame is a thoughtful gift when you are unsure about shape or fit. Message us and we will talk you through how to arrange it.
Book a private fitting
A quiet room full of frames, and someone who knows them. Book your private fitting before the festive season fills up.
Freckle Eyewear Showroom
Sandton City Office Towers, 12th Floor, Rivonia Rd, Sandhurst, Sandton 2196
Monday to Friday, 09h00 to 17h00. Saturday, 09h00 to 15h00, strictly by appointment.
Call or WhatsApp: 064 889 2142
